Privacy Policy

DR HAIR CLINIC • Effective Date: 26/01/2026

DR HAIR CLINIC (“Clinic”, “we”, “our”, “us”) is committed to protecting the privacy, confidentiality, and security of all patient information.

By using our services or submitting your information, you agree to the terms of this Privacy Policy.

1. Legal Framework

• Information Technology Act, 2000
• IT (Reasonable Security Practices & SPDI) Rules, 2011
• Telemedicine Practice Guidelines, India
• DPDP Act, 2023

2. Information We Collect

A. Personal Information

• Name, age, gender
• Mobile number, email address
• Location / address
• Billing and payment details

B. Medical & Health Information

• Hair, skin, cosmetic or dental history
• Consultation details and prescriptions
• Uploaded photographs, videos, reports
• Treatment plans and follow-up records

C. Online / Technical Data

• IP address, browser/device information
• Date and time of access
• Cookies (if enabled)

3. Purpose of Data Collection

• Medical consultation, diagnosis, and treatment
• Online and offline follow-ups
• Appointment scheduling and communication
• Billing and legal compliance

4. Consent

You voluntarily consent to data usage for medical purposes. Withdrawal of consent may limit or discontinue services.

5. Data Sharing & Disclosure

• Treating doctors and authorized staff
• Diagnostic laboratories (if required)
• Payment gateways
• Legal or government authorities if mandated

6. Data Security Measures

• Secure digital systems
• Restricted staff access
• Password-protected records

No system is completely risk-free.

7. Data Retention

• Records retained as per law
• Data may be anonymized for audits
• Deletion requests subject to legal obligations

8. Patient Rights

• Access personal data
• Correction of incorrect data
• Withdraw consent (legal limits apply)

9. Online Consultation Disclaimer

Online consultations depend entirely on information provided by the patient. No physical examination is conducted.

10. Age Limitation

Services are intended for individuals aged 18 years and above. Minors require parent/guardian consent.

11. Policy Updates

DR HAIR CLINIC may update this policy anytime. Continued use indicates acceptance.

12. Legal Disclaimer

Medical outcomes depend on individual diagnosis, response, and compliance. No treatment result is guaranteed.